BBVA Implements Responsible AI Education Initiative
Published on 7.8.25
The increasing adoption of artificial intelligence (AI) in the financial sector has led to a growing need for employees to be equipped with the skills necessary to effectively and ethically utilize these tools. BBVA, a leading Spanish bank, is taking steps to address this challenge by launching an AI training program called 'AI Express' in partnership with Google Cloud.
The program is designed to educate employees on responsible AI adoption, aligning with the European Union's AI Act and BBVA's data protection policies. This move reflects the growing importance of ensuring that AI systems are used ethically and transparently, particularly in industries handling sensitive customer information.
Employees who complete the training will gain access to Google Workspace tools, including Gemini, the Gemini app, and NotebookLM, allowing them to effectively utilize these technologies. The 'AI Express' program is a mandatory initiative for BBVA employees, demonstrating the bank's commitment to responsible AI adoption. This move not only enhances employee skills but also underscores the need for financial institutions to prioritize ethical considerations in their use of AI.