Global Cloud AI Market Expands Rapidly at 30.1% CAGR, Driven by SMEs and AI-Enabled Customer Engagement Tools

Published on 4.15.25

  The growing demand for artificial intelligence (AI) solutions has led to a significant expansion in the global cloud AI market, with a projected Compound Annual Growth Rate (CAGR) of 30.1% from 2025 to 2032. This growth is driven by small and medium-sized enterprises (SMEs) adopting scalable AI solutions and leveraging cloud infrastructure to enhance their operations. The growing adoption of cloud infrastructure is a key factor contributing to this growth, with SMEs increasingly turning to scalable AI solutions to improve their customer engagement tools. The global cloud AI market is valued at USD 48.22 Billion in 2024 and projected to reach USD 393.44 Billion by the end of the forecast period. The emergence of AI-enabled customer engagement tools has also driven growth in the market, as companies seek to leverage AI to enhance their interactions with customers. This shift towards more personalized and efficient customer service is expected to continue driving demand for cloud-based AI solutions.

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