The integration of artificial intelligence (AI) in Hong Kong courts is gaining momentum as a potential solution to streamline processes and reduce costs. However, one major hurdle to its adoption is the ability of AI systems to understand emotions and empathy, a skill that human barristers possess but current AI technology lacks.
360 Security Technology Inc. has acknowledged this challenge, claiming to have developed language model technology but remaining uncertain about launching related products in Hong Kong courts. Meanwhile, Inspur Electronic Information Industry has invested in AI-Generated Content technology, indicating the growing interest in harnessing AI for various applications in the region.
The high cost of legal services in Hong Kong has led to increased competition from AI systems, with examples including simple apps that use AI to automate basic legal processes like filing forms. Kunlun Tech's plan to unveil a ChatGPT-like product on April 17 will further accelerate this shift towards AI-powered solutions in Hong Kong courts.
These developments highlight the growing importance of AI in Hong Kong's legal sector and underscore the need for continued investment in research and development to overcome existing limitations, such as AI systems' inability to understand emotions and empathy.