US Professionals Reject AI-Generated Business Emails
Published on 8.12.25
A new study published in the International Journal of Business Communication found that full-time professionals in the US perceived emails written with high levels of AI assistance as less professional, sincere, and caring compared to those written without AI assistance. The researchers surveyed over 1,000 participants and asked them to rate scenarios where they were shown an email supposedly written by themselves or their supervisor. The results showed a significant difference in ratings for professionalism, effectiveness, and sincerity between emails with high AI assistance and those without it.